No machine is immune to failure even a hammers handle can break and when dealing with machinery there are far more components in the mix. Having support and a reliable easy to service design can prove to be worth its weight in gold when you have product to get out and a machine has gone out of service. A simple interface that is easy to instruct staff on is also a big plus. Rather than a complicated process only a few are able to manage the more simple operation can prove valuable as staff changes take place over the machines life. Keeping some of these points in mind can save you a fair amount of time and money over a machines life. If you ignore these points you will not be doing yourself any favors.